Information in English

Reimbursement, rates & important information
 

Referral and Direct Accessibility 

For most health insurers, no referral is needed to see a dietitian. The dietitian is directly accessible (DTD). However, without a referral, I have less information about you. That’s why the first appointment includes a screening, where we’ll look at your medical history, medication use, and other relevant information. A general practitioner or a medical specialist (such as a gastroenterologist) can also refer you to me via Zorgdomein. 

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Reimbursement 

The first three hours of treatment per calendar year are reimbursed through basic health insurance. Be aware that these costs count toward your deductible. Only once your deductible is used up will the costs be covered. 

 

You can book the following consultations: 

• Initial intake consultation: 75 minutes 

• Extended follow-up consultation: 45 minutes 

• Short follow-up consultation: 30 minutes 

• Weigh-in consultation: 15 minutes 

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What if my treatment takes longer than three hours? 

If the three reimbursed hours of dietetic care from the basic insurance have been used you have a couple of choices. If you have an additional insurance it is possible that it covers more hours. You can always check this with your health insurance. 

It is also always possible to continue the treatment at your own expense. In that case, I’ll send the invoice directly to you. 

Changing your eating habits and lifestyle takes time — it's completely normal that this can’t be achieved in just a few sessions. It requires time, attention, and support to create truly lasting changes. Nutrition is not separate from the rest of your life. That’s why I don’t just look at what you eat, but also at how you eat, your emotions, habits, stress levels, sleep, and your personal situation. These elements all influence one another. 

Sometimes, that extra guidance is exactly what makes the difference between “just trying” and lasting results. 

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Explanation of Treatment Time 

The treatment time a dietitian charges for may consist of two components: 

• Contact time: the time when the client is physically present. 

• Individual dietary prescription: the time the dietitian spends analyzing nutritional, dietetic, and medical data, possibly calculating dietary needs, and preparing a personalized plan. The client is usually not present during this part. 

A consultation includes contact time and, if necessary, an individual dietary prescription. The total time spent is always rounded to the nearest 15 minutes. 

 

Eat Grow Flow has contracts in 2025 with the following health insurers: 

• Zilveren Kruis 

• Menzis 

• VGZ 

• CZ 

• ONVZ 

• DSW 

• Zorg en Zekerheid 

• ASR 

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My insurer is different or not listed here — can I still book a consultation with you? 

Yes, you can. In that case, you will receive an invoice directly from me. You pay the invoice yourself and may be able to submit it to your insurer for partial reimbursement. This varies per insurance provider. You can always check with your insurer about the reimbursement for non-contracted care. 

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Rates and Consultations 

For care claimed through a contracted health insurer, the rate set by that insurer applies. 

For care not reimbursed by your insurer, the following rates apply: 

• Initial intake consultation (75 min): €100 

• Extended follow-up consultation (45 min): €60 

• Short follow-up consultation (30 min): €40 

• Weigh-in consultation (15 min): €20 

 

Payments 

For reimbursed hours, I bill your health insurer directly — you don’t need to do anything. 

For non-reimbursed hours, I will send you an invoice by email or post with a 14-day payment term. 

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No-Show, Cancellations, or Rescheduling 

If you are unable to attend an appointment, I kindly ask you to cancel or reschedule at least 24 hours in advance, so I can offer that time slot to someone else. 

If you fail to cancel or reschedule in time, you will be charged the full consultation fee. The no-show rates are the same as the consultation rates listed above. These costs are not reimbursed by your insurer, so you must pay them yourself. 

You can cancel or reschedule an appointment via phone/voicemail at 06 – 20 10 24 24 or by email at info@eatgrowflow.nl. 

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What Should I Bring to My Appointment? 

• Your ID 

• Your insurance card or number 

• If you have a doctor’s referral, please bring it (although I am also directly accessible) 

• If you take any medications, please bring a medication list 

• If you have diabetes, please bring your lab measurements 

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